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SWE 632: User Interface Design and Development
Software Interface Evaluation Checklist
Fall 2016

Checklist in 2007 MS Word

Please add your comments about any item. Include any additional criteria you feel should be addressed.

The following ratings refer to Shneiderman's five "Measurable human factors goals", or criteria. First, determine the importance. Rank the criteria on a scale of 1 to 5, with 1 being the most important criterion and 5 being the least important (a total ordering). Second, give the software two ratings - Goal and Actual. The first rating, Goal, is what you think this application's goals should be. The second, Actual, is what the software achieves. Use time units for questions 1 and 2. Use the scales provided for questions 3, 4, and 5.

Num

Criteria Importance
Goal Actual
 
most
least
 
  1 2 3 4 5 Time Time
1 Time to learn






2 Speed of performance







low

mod

high

very high

low

mod

high

very high

3 Handling user errors












4 Retention over time












5 Subjective satisfaction












The following questions are designed to establish a thoughtful evaluation of a user interface. Answer the questions on a scale of 1 to 5, where 1 is a strong no, 5 is a strong yes, and 3 is neutral. If the question does not apply, mark "N/A". Support your answers in your written report. In particular, any questions that get a "1" or a "5" must be discussed explicitly in your writeup. You can answer questions 18 and 19 in the space provided or in your writeup.

Num

Questions

Score
 
no
neutral
yes
 

1 2 3 4 5 N/A
6 Is the terminology consistent?





7 Is the terminology appropriate?





8 Is the terminology in the user's vocabulary?





9 Are the instructions consistent?





10 Do the instructions accurately describe the task?





11 Do the display layouts simplify the tasks?





12 Is the sequence of displays appropriate?





13 Is it easy to customize the interface?





14 Are the error messages helpful?





15 Is the online help consistent and useful?





16 Is it easy to correct errors?





17 Is the hardware appropriate?





Num Comments
18 What specific suggestions do you have to improve this interface?



19 What specific things did you like about this interface?





Num

Overall

Score
 
trash
poor
ok
good
smash
20
What is your overall assessment?






Top

Thanks to Rebekah Rusk (Spring 2002), Lyle Ross (Spring 2001), and Amr Said (Spring 2007) for modifications.