Required reading:

  1. C. Van Slyke and F. Belanger, E-Business Technologies, John Wiley, 2003, ISBN: 0-471-39392-4. Visit the book's web site and create an account for you. Check the errata and all other resources available on that site.
Other recommended books:
  1. K. C. Laudon and C. G. Traver, E-commerce: Business, Technology, Society, Addison Wesley, 2002, ISBN: 0201748150.
  2. W. S. Davis and J. Benamati, E-commerce Basics, Addison-Wesley, 2003.
  3. R. Greenlaw and E. Hepp, Inline/On-line: Fundamentals of the Internet and the World Wide Web, 2nd. edition, McGraw Hill, 2002, ISBN: 0-07-236755-5.
  4. D. A. Menascé and V. Almeida, Scaling for E-Business: technologies, models, performance, and capacity planning, Prentice Hall, 2000.
  5. D. A. Menascé and V. Almeida, Capacity Planning for Web Services: metrics, models, and methods, Prentice Hall, 2002.
Articles:
  1. D. A. Menasce, "Load Testing of Web Sites," IEEE Internet Computing, July/August 2002, pp. 70-74.
  2. D. A. Menasce, "Load Testing, Benchmarking, and Application Performance Management for the Web," Proc. 2002 Computer Measurement Group Conf., Reno, NV, Dec. 2002.
  3. D. A. Menasce, "TPC-W: a benchmark for E-commerce," IEEE Internet Computing, May/June 200 2.
  4. D. A. Menasce, "Scalable P2P Search," IEEE Internet Computing, March/April 2003, Vol. 7, No. 2.
  5. D. A. Menasce, "Automatic QoS Control," IEEE Internet Computing, January/February 2003, Vol. 7, No. 1.
  6. D. A. Menasce, "Scaling Web Sites Through Caching," IEEE Internet Computing, July/August 2003, Vol. 7, No. 4.
  7. D. A. Menasce, "Trade-offs in Designing Web Clusters," IEEE Internet Computing, September/Oct. 2002, pp 2-6.
  8. D. A. Menasce and V. A. F. Almeida, "Challenges in Scaling E-Business Sites," Proc. 2000 Computer Measurement Group Conf., Orlando, FL, Dec. 2000.