Note: This week, in addition to reading chapter 9, you also
need to watch
Krug's demo usability test.
Sure, it's 25 minutes. But it's worth it.
- List the names of students in your group.
- Did everyone in your group contribute to the discussion
of your solutions
to this reading reflection? If not, who did not?
-
Was there anything about Krug's usability testing process
that you found unexpected or surprising?
If so, what and why?
-
When prioritizing changes to websites in response
to usability testing,
Krug favors simple tweaks.
Why do you think that is, and do you agree with Krug?
-
At one point in the demo video
Melanie said that she distrusted the ZipCar site
and that this type of problem sometimes prompted
her to leave web sites.
What do you think of her reaction?